Rajasthan Police has launched two dedicated WhatsApp helpline numbers — 9256001930 and 9257510100 — to offer fast assistance to victims of cybercrimes across the state.
Cyber Help Desks have also been established in every police station in Rajasthan. The helplines will make it easier for people to report online frauds and other digital threats without delay.
The Cyber Help Desks are equipped to handle cases ranging from financial fraud to online harassment and misuse of personal information on social media platforms. Victims of financial scams will receive guidance on how to file proper complaints on the national cybercrime portal, with a focus on correctly filling in details like card numbers, transaction IDs, and bank information to boost the chances of fund recovery.
The desks will also help block suspicious mobile numbers or IMEI numbers used in digital crimes through the Cyber Police portal. Victims of lost or stolen mobile phones can get assistance in lodging complaints on the Rajasthan Police website and blocking the devices via the CEIR portal.
If money is frozen due to cyber fraud, the desks will help navigate the recovery process using the national cybercrime helpline 1930, following govt protocols and legal guidelines. They will also assist in reporting and removing fake social media accounts on platforms like Facebook, Instagram, and X.
If you ever fall victim to cybercrime in Rajasthan, report it immediately:
- Cyber Crime Helpline Number: 1930
- Cyber Crime Reporting Portal: https://cybercrime.gov.in
- Rajasthan Police Cyber Helpline / WhatsApp Numbers: 9256001930, 9257510100
- Your nearest police station or cyber police station
If a bank account has been frozen, the position is different
The helpline and the portal above are the right route where money has been lost to a fraud. A report made in the first hour gives the best chance of the transfer being stopped, and no lawyer is needed to make that call.
A frozen bank account is a separate question. Where a police request has blocked an account, the power comes from Section 106 of the Bharatiya Nagarik Suraksha Sanhita, 2023, and it carries conditions: the seizure has to be reported to the magistrate, and the account holder can apply for release. A large number of freezes reach people whose only connection with the fraud is that one disputed payment passed through their account, and the account is often blocked in full rather than to the disputed amount alone. Salary accounts, business current accounts, and accounts frozen on a request sent by a police station in another state all raise the same set of questions.
These situations are dealt with separately:
- My bank account is frozen due to a cyber crime complaint: what to do first
- Debit freeze and lien: the difference and why it matters
- The legal provisions behind a police freeze of a bank account
- Which court to approach for release of a frozen account
- The relief a High Court can grant when accounts are frozen
Where a person has been named in an FIR because an account of theirs received disputed funds, the questions are different again, and are dealt with under criminal procedure rather than through the complaint process described above.
This article is published for general information and legal awareness. It is not legal advice, it does not create an advocate-client relationship, and readers should obtain independent advice on their own circumstances.